Privacy Commitment

 

At Cam Hero, we believe that privacy is paramount. We are committed to ensuring the confidentiality and security of your personal information. We do not collect any additional information beyond what is essential for providing our services and take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

 

Data Processing and Cloud Interaction

 

At Cam Hero, we prioritize your privacy by ensuring that most of the processing of data occurs directly on your device. We believe in minimizing the transfer and storage of your personal information on external servers. The majority of the app's functionality is designed to operate locally on your device, enhancing both performance and privacy.

 

If required, certain strictly necessary functions and some optional features, such as user account management, may involve limited processing on secure cloud servers. Rest assured, we employ industry-standard security measures to protect any data that is transmitted or stored in the cloud.

 

Your privacy is our top priority, and we are dedicated to providing you with choices that align with your preferences. If you have any questions or require further clarification about how your data is processed, please reach out to us.

 

Information We Collect

 

Personal Information:

 

- Account Information: 

 

When you create an account with us, we may collect your name, email address, and other information you provide.

 

- Usage Information: 

 

We collect information about how you use the App, including your interactions with the app and its features.

 

Non-Personal Information:

 

- Device Information: 

 

We may collect information about your mobile device, including the device type and operating system.

 

- Local Communication: 

 

Cam Hero may utilize local network communication for specific features, such as ONVIF protocol compliant device discovery, sharing data between devices on the same network etc. We store the local IP addresses, ports and login credentials and other information pertaining to “devices” added to CamHero on the device where the app is installed.

 

- Apple CloudKit Services: 

 

To provide a consistent experience across different devices owned by a single user, Cam Hero may leverage Apple CloudKit services. This enables seamless synchronization of data while maintaining the privacy and security of your information.

 

 - Usage and Diagnostic Data

 

By using Cam Hero, you acknowledge and agree that, in order to improve the quality and performance of the app, we may collect diagnostic information provided by Apple through TestFlight, App Store Connect and other similar services. This information may include, but is not limited to, session and crash logs.

 

We will use this diagnostic information solely for the purpose of identifying and addressing issues related to the functionality and performance of the app. Such information will be handled in accordance with our Privacy Policy.

 

You have the option to opt-out of providing this diagnostic information by adjusting your device settings. However, please be aware that opting out may limit our ability to address potential issues and enhance the overall user experience.

 

How We Use Your Information

 

We may use the information we collect for various purposes, including:

 

- Providing and maintaining the App.

- Personalizing your experience within the App.

- Improving our services and developing new features.

- Analyzing usage patterns to enhance user experience.

 

Information Sharing

 

We may share your information with third parties in the following circumstances:

 

1. With Your Consent: We may share your information if you have provided explicit consent for such disclosure.

2. To Comply with Legal Obligations: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.

3. To Protect and Defend: In situations where necessary to protect and defend our rights and property, we may disclose your information.

 

Legal Action

 

Any legal disputes arising out of or in connection with this Privacy Policy or the use of Cam Hero shall be governed by and construed in accordance with the laws of the Republic of India. 

 

The exclusive jurisdiction for the resolution of any dispute, controversy, or claim arising out of or relating to this Privacy Policy or the use of Cam Hero shall be the competent courts located in the town of Jorhat, Assam, India. 

 

By using Cam Hero, you consent to the jurisdiction of the courts in the town of Jorhat, Assam, India, for the resolution of any such dispute.

 

Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at info@camhero.app